Privacy Policy

Canny Comms Ltd privacy policy

Type of information

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.


We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the services on the site
  2. To provide our users with ongoing customer assistance and technical support
  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages
  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services. This includes the use of social media channels, such as LinkedIn and Twitter. 
  5. To comply with any applicable laws and regulations

Collection and storage

We try to ensure that the web experiences our users have are positive.

Therefore, there is some technical data that we collect, as with most websites, about your use of our website. This includes your browser information, operating system, device type, country, region and city - but not specifically identifiable information.

We collect this data to diagnose problems with our website, analytics of usage, site functionality system administration, and improved marketing.

We may collect personal information (such as name, company, job title, email address, company address) from publicly available/online information, but we may also collect information on the phone, or via our website.

If you use our contact form, we'll collect personal information about you, such as your name and email, for the explicit reason of responding to any enquiries you send us.

We also use social media channels, LinkedIn, Instagram, and Twitter.  You can find their privacy policies here: LinkedInInstagram, Twitter.


We will contact you to notify you regarding your enquiry, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Withdraw consent

If you don’t want us to process your data anymore, please contact us at or send us mail to The Lyle Building, Portion Science Park, Clewer Road, Porton Down, Wiltshire, SP4 ODQ.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to 3 Davis Road, Larkhill, Salisbury, SP4 8FP.