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Bringing complex defence technologies to life

A strategic communications approach

Last updated: March 2025

ZODIAC sense decide effect diagram

In the intricate world of defence programmes, successful communication demands more than traditional marketing expertise. It requires a rare combination: deep technical understanding, operational experience, and genuine cultural knowledge of military ways of working. This blend of capabilities enables us to rapidly grasp both technical and operational challenges, allowing us to focus on what matters most - engaging stakeholders effectively and bringing complex technologies to life. 

Understanding the defence ecosystem 

Modern defence programmes operate within complex stakeholder networks, from military end-users and MOD decision-makers to industry partners and international allies. Our experience has shown that effective engagement requires more than just understanding these different perspectives - it demands the ability to speak each stakeholder's language authentically. 

We've seen this in action through our work with major defence programmes, where our multidisciplinary approach has consistently accelerated stakeholder understanding and programme delivery. By combining technical experts with those who understand military culture and operations, alongside communications specialists, we create engagement that resonates across all stakeholder groups. 

Bringing invisible technology to life 

Perhaps nowhere has this approach proved more valuable than in communicating invisible technologies. When working on Project ZODIAC, we faced a fundamental challenge: how do you demonstrate the value of something you cannot see? Our solution combined sophisticated 3D visualisation with deep technical understanding, allowing stakeholders to truly grasp the system's capabilities and potential impact. This approach led to a measured 30% increase in stakeholder understanding at international events like Project Convergence Capstone 4. 

Cultural understanding accelerates effectiveness 

Our team's immersion in military culture proves invaluable in accelerating programme communications. When working with Roke on the Land ISTAR programme, this cultural fluency enabled us to quickly grasp operational requirements and technical specifications, leading to faster decision-making among army and MOD stakeholders. By speaking the language of both technical teams and military operators, we bridge gaps that often slow down programme delivery. 

Creating measurable impact 

Every communication strategy we develop is built on clear, quantifiable objectives. This approach has delivered concrete results: 

  • Accelerated decision cycles through enhanced stakeholder understanding 
  • Improved cross-border engagement in multinational programmes 
  • Streamlined information flows between technical teams and end-users 
  • Increased stakeholder confidence through authentic communication 
  • Enhanced programme comprehension through visual demonstration of complex technologies 

International collaboration in practice 

Defence programmes increasingly operate across borders, making cultural and technical understanding even more critical. Our experience in creating materials for international demonstration events has shown how combining cultural insight with technical expertise can bridge both organisational and national boundaries. This proves particularly valuable in multinational contexts, where understanding of military cultures must span different nations' approaches and traditions. 

Building enduring value 

The impact of effective defence programme communications extends far beyond initial engagement. Through our work, we've seen how thoughtful communication strategies create lasting benefits: 

  • Technical teams better understand operational requirements 
  • Operators can clearly envisage how they'll use new capabilities 
  • Senior military stakeholders gain confidence in programme direction 
  • Investors appreciate potential impact and value 
  • Engineers remain engaged and aligned with programme goals 

Looking forward 

As defence programmes become more integrated and international collaboration increases - exemplified by events like Project Convergence Capstone 5 - the role of strategic communications grows ever more critical. Success requires partners who can genuinely bridge technical, operational, and cultural domains while delivering measurable communication impact. 

Our approach has consistently shown that effective defence communication relies on more than just technical expertise or communications capability. It demands a genuine understanding of military culture, the ability to visualise complex technologies, and the skills to engage diverse stakeholders effectively. This combination enables programmes to achieve their full potential, ensuring every stakeholder not only understands the capability but can envisage its impact. 

 

 

Want to learn more about how we can support your programme? Contact us to discuss how our strategic approach could bring your complex capabilities to life. 

Lindsay Compton

CEO, Canny Comms

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